Is there an additional fee
for the payment plan option?
If I had a personal check
returned, can I still send another personal check to make a payment?
What payment plan is set
for registrants?
If I choose the regular payment
plan, can a payment be skipped?
If my final payment arrives
late, what happens?
How long do credit card payments
take to process?
When
is fund raising money due?
Answers:
Is
there an additional fee for the payment plan option?
There is a processing fee of $5.00 for each partial payment set
up for your child’s trip.
If
I had a personal check returned, can I still send another personal
check to make a payment?
Unfortunately, when your bank returns one of your checks, we must
require guaranteed funds for any further payments. We will accept
a cashier’s check, money order, or credit card. There is a
charge of $35.00 for returned checks.
Most registrants are offered two payment
options: pay off the remaining balance in full within 30 days of
registration, or 2) follow an easy payment plan to spread out your
payments. Because each registrant has a unique payment plan, we
strongly recommend that you call our Customer Service Department
toll free at 1-800-468-5899 for details about your payment plan.
All registrants must have paid for their trip in full at least 75
days prior to departure (for some programs, payment in full may
be required earlier).
All payments are required and must be submitted
by the due date indicated on your invoices. If you do not recall
when your next payment is due, contact our automated Customer Service
answering system 24 hours a day toll free at 1-800-468-5899. Using
your account number, you will be able to check your current balance,
your last payment submitted, and details about future payments including
due date and amount.
If
my final payment arrives late, what happens?
A $60.00 late fee* is added to your account
if your balance is not paid in full by the final payment deadline
stated on your invoice (usually 75 days prior to departure.) In
addition, the trip participant is placed on a waitlist, and accommodations
are not guaranteed. All payments received after the final payment
deadline must be in the form of a cashier’s check, money order,
or credit card (no personal or business checks). If you find it
necessary to pay after the deadline, please contact one of our Customer
Service Representatives toll free at 1-800-468-5899
to confirm the status of your child’s registration.
*$40.00 late fee applied for some groups traveling in 2007.
It takes one to three business days to process
credit card payments.
Fund raising money from the school is due
in our office by the final payment deadline (75 days prior to departure).
|
